SIGNATUR - Astronut Studio of Art Design - Andreas Stößel Stoessel
LOGO - Astronut Studio of Art Design - Andreas Stößel Stoessel


SIGNATURE - Astronut Studio of Art Design - Andreas Stößel Stoessel
LOGO - Astronut Studio of Art Design - Andreas Stößel Stoessel


Shipping & Delivery

Shipping

For orders over 90 euros no shipping costs apply.

Shipping Costs

The following shipping costs apply to orders under 90 euros:

Germany — 6,99 Euros*
European Union — 10,49 Euros**
Great Britain & Northern Ireland — 15,49 Euros**
Switzerland — 15, 49 Euros**

Rest of the World — 18,49 Euros**

* incl. shipment tracking and insurance
** without shipment tracking / without insurance

Delivery Duration

Once I have received your order, it usually takes 2-5 business days (within Germany) for you to receive your desired product.

For international orders it usually takes 10-15 business days.

Packaging

I pack your order so that it arrives intact even on the longest and wildest journeys. That’s why I use cardboard packaging specially developed for pictures and calendars. Your picture will arrive flat and not rolled.

All materials are reusable and recyclable. My packaging is, as far as possible, of natural origin. You are welcome to give it a second life.

In the unlikely event that you receive a damaged shipment, don’t panic! In this case, send me an email at helloworld@astronut.de . It is important to document the condition of the cardboard packaging immediately upon receipt. You can find out more about this topic in the section „Damaged and lost Products„.

Good to Know

Within Germany, all pictures are sent insured and with tracking. If you would like to place an international order and would also like insured and tracked shipping, this is possible for an additional charge. Please send me an e-mail to helloworld@astronut.de

Please note: for orders outside the European Union, additional duties and taxes may apply and these „import costs“ are the responsibility of the buyer.

Damaged and lost Products

In the rare event that your order arrives damaged, please contact me directly. Ideally by email to helloworld@astronut.de. Important: please check the outer packaging for possible damage as soon as you receive the goods.

If the product arrives damaged due to travel, I will try to repair or replace it immediately (only possible for fine art prints, not for originals). If a replacement is not possible, I will refund the purchase price.